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Relevant Salesforce Public-Sector-Solutions Questions, Actual Public-Sector-Solutions Test Pdf

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SalesforcePublic Sector Solutions Accredited Professional Sample Questions (Q77-Q82):

NEW QUESTION # 77
A government agency recently implemented Public Sector Solutions to drive efficiency in its licensing programs; they are leveraging OmniStudio in their implementation. Post-implementation, some stakeholders still have efficiency concerns with certain parts of licensing processing.
Which OmniStudio feature could a technical consultant recommend to identify potential areas for further Improvement?

  • A. Roll Up libraries
  • B. Event Monitoring
  • C. OmniStudio Tracking Service
  • D. Field tracking services

Answer: C

Explanation:
Explanation
OmniStudio Tracking Service is an OmniStudio feature that can be used to identify potential areas for further improvement in licensing processing. OmniStudio Tracking Service allows the government agency to track and analyze how constituents interact with OmniScripts, DataRaptors, Integration Procedures, FlexCards, and other OmniStudio components. The agency can use this data to optimize the performance, usability, and efficiency of their licensing processes.
Reference:https://trailhead.salesforce.com/content/learn/modules/public-sector-solutions-design/track-and-analyz

 

NEW QUESTION # 78
Which three work.com managed packages/features can be installed as part of the Employee Experience for Public Sector?

  • A. (Employee Workspace
  • B. Workplace Command Center
  • C. Employee Concierge
  • D. Workplace Strategy Planner
  • E. HR Service Center

Answer: A,C,E

Explanation:
In the context of Salesforce's Work.com solutions tailored for Public Sector and focusing on Employee Experience, the relevant managed packages/features to be installed include:
* HR Service Center (Option B),which offers a centralized platform for managing all HR-related inquiries and processes, enhancing employee access to HR services and information.
* Employee Workspace (Option C),which provides employees with a personalized and engaging workspace where they can access tools, communications, and resources necessary for their daily operations and collaboration needs within the public sector.
* Employee Concierge (Option E),which serves as a comprehensive resource for employees to find information, access services, and get questions answered, effectively acting as a digital HR assistant.
Workplace Strategy Planner (Option A) and Workplace Command Center (Option D) are also parts of the broader Work.com capabilities but are not specifically part of the Employee Experience package for Public Sector. They are more aligned with workplace readiness and response rather than daily employee engagement and services.

 

NEW QUESTION # 79
Which three require set up to configure a License Authorization?

  • A. Inspection Type
  • B. Regulatory Authorization Type
  • C. Business Type
  • D. Business Profile
  • E. Regulatory Authority

Answer: B,C,E

Explanation:
Explanation
Business Type, Regulatory Authority, and Regulatory Authorization Type are three items that require set up to configure a License Authorization. License Authorization is a feature of Public Sector Solutions that can help public sector agencies to manage licenses and permits for different types of businesses and activities. Business Type is a custom metadata type that can define different categories of businesses, such as restaurants or salons.
Regulatory Authority is a custom metadata type that can define different entities that issue licenses or permits, such as city or county governments. Regulatory Authorization Type is a custom metadata type that can define different types of licenses or permits, such as food service license or liquor license.
Reference:https://help.salesforce.com/s/articleView?id=psc_admin_setup_license_authorization.htm&type=5&la

 

NEW QUESTION # 80
ATechnical Consultant has been asked to give insight to the reviewers explaining how a particular grant seeker was prioritized now that the Prioritization Expression Sets and Matrix have been developed.
Which three tasks must the Technical Consultant do to accommodate this request?

  • A. Assign the Decision Explainer Permission Set License to the appropriate user(s).
  • B. Add the Decision Explainer Log History component to the Lightning record page(s).
  • C. Create an Apex Trigger to document the decision steps performed.
  • D. Integrate the BRE with Decision Explainer.
  • E. Create a Screen flow and incorporate the Decision Explainer component to display the outcome.

Answer: A,B,E

Explanation:
Explanation
A Screen flow, a Decision Explainer Log History component, and a Decision Explainer Permission Set License are three tasks that must be done to accommodate the request of explaining how a particular grant seeker was prioritized. A Screen flow is a type of flow that can create an interactive user interface to display information or collect data from users. A Screen flow can incorporate the Decision Explainer component, which is a custom Lightning component that can display the outcome and explanation of a decision made by a Decision Matrix or a Business Rules Engine (BRE). A Decision Explainer Log History component is a standard Lightning component that can display a list of Decision Explanations that have been generated for a record by a Decision Matrix or a BRE. A Decision Explainer Permission Set License is a type of license that can grant users access to the Decision Explainer features, such as viewing and creating Decision Explanations.
Reference:https://help.salesforce.com/s/articleView?id=psc_admin_setup_decision_explainer.htm&type=5&lang

 

NEW QUESTION # 81
An agency plans to roll out Public Sector Solutions for implementing Licensing and Inspections. As part of the rollout strategy, one of the features they need to enable is Person Accounts.
Which statement is true regarding Person Accounts?

  • A. The Person Account model uses the standard Account object to hold the details about a person.
  • B. Person Accounts bring together fields from Opportunity and Contact.
  • C. After Person Accounts is enabled in an org, it can be disabled again.
  • D. Record Types are not supported for Person Accounts.

Answer: A

Explanation:
The statement about Person Accounts that is accurate within the Salesforce ecosystem is thatthe Person Account model uses the standard Account object to hold the details about a person (Option D).Person Accounts are a specific Salesforce feature that combines the properties of Accounts and Contacts into a single record. This allows organizations to manage individual consumer data more effectively, especially useful in scenarios like licensing and inspections where individuals act as customers.
* Option Ais incorrect as once Person Accounts are enabled in a Salesforce org, they cannot be disabled.
* Option Bis incorrect because Person Accounts do not specifically bring together fields from Opportunity and Contact; they are a fusion of Account and Contact.
* Option Cis incorrect as record types are indeed supported for Person Accounts, allowing for further customization and segmentation within the Person Account model.

 

NEW QUESTION # 82
......

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